Privacy & Security

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collate information about you for two reasons, firstly to process your order and secondly to ensure we provide you with the best quality of service possible. The type of information we will require includes:

• Your name
• Address
• Phone number
• Email address
• Delivery name and address

Any personal information which we hold will be held securely in accordance with our internal security policy and the law. We also confirm we will not rent or sell your name, address, e-mail details or any such personal information to any third party other than providing your delivery address details to the Royal Mail or our reputable courier company for the sole purpose of delivering your goods.

We always endeavour to ensure all personal details held on file are accurate consequently, if you have any concerns that the information we hold maybe out of date or is inaccurate, you can email us to request a copy of your personal data and if you find any inaccuracies we will either amend our records promptly as instructed or if requested delete your record completely.

Payment Card Security

Delivered With Love have chosen to use PayPal's Payments Pro website, as our payment processing partner to handle your credit card details. PayPal protect your financial information with industry-leading security and fraud prevention systems and none of the financial information you submit to PayPal will be revealed to ourselves or stored on our system. 

Ordering

To make ordering process quick and easy our procedure is as follows:

1. Starting from the home page.
2. Using your cursor select a particular category from the navigation menu on the left-hand side of the screen.
3. Having chosen a category and selected card or product of interest, click the view tag to bring up a more detailed description and for greater clarity simply use the cursor to point and click on any of images to enlarge the picture. 
4. Add an item to your basket click the "Add to Shopping Basket" button.
5. To see or check the items held in "Shopping Basket" simply use your cursor to click on the Shopping Basket.
6. If you wish to increase or decrease the number of items simply change the value in the box using the + or - buttons and click 'Recalculate'.
7. To buy more items, click the "Continue Shopping" button and repeat the viewing process.
8. When you are ready to complete your purchase bring up your shopping bag and click on the checkout button.

Please ensure that you provide us with the correct postal address.

If you have problems with ordering your product, you can either email us at cards@delveredwithlove.co.uk or call us on 01388 420696, we are always here to help.